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Etsy sign sellers

Etsy order tracking: order management for Etsy sign sellers

If you sell signs on Etsy, you no longer type each order into SignFlow by hand. SignFlow's own Chrome extension reads the orders you tick on Etsy's order list and opens a SignFlow order for each one; the same Etsy order is never imported twice.

The daily work of selling signs on Etsy

Workshops that sell neon signs, wooden name signs, metal house numbers or personalised laser-cut pieces get most of their orders through Etsy. Each order comes with the buyer's size, colour and model choices, often a personalisation text, and Etsy's ship-by date.

As orders grow, moving that information from Etsy into the workshop's list becomes a job of its own: text is copied by hand, an option is missed, an order is entered twice or not at all. And production and shipping still have to be tracked in the workshop, outside Etsy.

How the extension works

The extension never reads or sends your Etsy password or session; it sends the orders it reads only to the SignFlow account it is paired with. Nothing has to be connected on the Etsy side.

  1. 1

    Download and install

    Download the extension package from the “Files” page under Settings in SignFlow. Until it is published in the Chrome Web Store, it is installed with Chrome's “Load unpacked”; the steps are on the same page.

  2. 2

    Pair it with your account

    On the same page, create a pairing code and enter it in the extension. The code is valid for 10 minutes and works once. The extension then acts with your permissions in that browser; you see your paired browsers on the same page and can remove any of them.

  3. 3

    Pick the orders and import

    Open Etsy's “Orders & Shipping” list, tick the orders you want, press “Read selected orders” in the extension and then “Send to SignFlow”.

What an imported order looks like

Files the buyer attached are uploaded to the imported order too. Amounts are in the buyer's currency, so they are not written into the order's price lines. An imported order starts at the first stage of your workflow, like one typed in by hand, and counts towards your monthly orders.

On the SignFlow orderFrom Etsy
Order numberThe Etsy order number (your own number if another order already uses it)
Order nameThe first item's title, plus how many more items there are
Customer detailsThe buyer's name, email and phone (no customer account is created)
Product fieldsThe buyer's choices and personalisation, in the matched product template's fields
DescriptionChoices no field took, the personalisation and the buyer's note
Due dateEtsy's ship-by date
Tag“Etsy”
Private noteEtsy amounts with the currency; only people allowed to read private notes see them

One SignFlow order per Etsy order

An Etsy order number is imported once. Pick an order that was already imported and the extension skips it and shows the existing SignFlow order. Two people importing at once, a second browser or a double click never create a second order. While reading the list, the extension also shows which Etsy orders are already in SignFlow.

It remembers the product template per listing

  • When someone sets a product template on an imported order, SignFlow remembers it for that Etsy listing, and the next order from the listing starts with it. The latest choice wins.
  • Without a remembered template, an active template whose name appears in the item title is used.
  • The buyer's size, colour and model choices go into the template's matching fields and the personalisation into the text field meant for it; the template's defaults fill what is left.
  • A template is used only when its required fields are filled. Otherwise the order is opened without one and nothing is lost: what was read stays in the description.

After the import: tracking it in the workshop

Imported Etsy orders appear with the “Etsy” tag in the same list and production board as your other work, and you can filter by that tag. Design, production departments and packing work as on any order, and because Etsy's ship-by date becomes the due date, you are notified about orders that are due soon or late.

Frequently asked questions

Does SignFlow connect to my Etsy shop?

No app connection is made to your Etsy account. SignFlow's Chrome extension reads the orders you select on your Etsy order screen and sends them to the SignFlow account it is paired with. It does not read your Etsy password or session.

What if I import the same Etsy order twice by mistake?

No second order is created. Each Etsy order number is imported once; when it is selected again the extension skips it and shows the existing SignFlow order.

Who on my team can use the extension?

Anyone allowed to create orders can download the extension, pair it with their own browser and import orders. It acts with the permissions of the person who paired it, and the pairing is removed by that person or when they leave the team.

Are Etsy prices written on the order?

Etsy's total and unit prices are written with their currency into the order's private note, visible only to people allowed to read private notes. They are not put into the order's price lines, which are in Turkish lira.

Which browser does the extension run in?

It is a Chrome extension. It is not in the Chrome Web Store yet; download the package from the “Files” page in SignFlow and install it with “Load unpacked”.

Related pages

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